Bridgeway
- INDUSTRY
Transportation
- NO. OF EMPLOYEES
1,000+
- TIMELINE
14 weeks
- PRODUCTS & SERVICES
Messaging, Website, Advertising, SEO
- Visit Live Website
Supporting a big brand as it pivots in a new direction is complicated, especially when it serves as the parent company of many smaller entities.
For Transport Investments, Inc., one of the largest specialty freight companies in the United States, changing the name and visual identity to Bridgeway meant rethinking all of their marketing and branding.
USDP was tasked with designing and building a new website reflective of its new brand direction and go-to-market strategy.
APPROACH
Identifying Key Challenges
USDP quickly identified three challenges. First, create a website that reflects the new brand and affirms Bridgeway as a market leader. Second, speak to different stakeholders that interact with the website, which includes owner-operators, shippers, third-party carriers, and others. And finally, reinforce Bridgeway as one company with a national network of trucking services. Missions accomplished!
SOLUTION
Defining User Journey and Language
Through strategic discussions, we defined the target user journeys, allowing us to create clear opportunities for engagement, and a site structure that accounts for multiple audiences with diverse needs. Next, we worked closely with Bridgeway to establish language for each of the brand’s core audiences, using our messaging framework. Then, we designed a website that helps users understand the value of Bridgeway and easily find what they need. As with every site we build, we created a mobile-friendly design, ensuring a smooth and responsive experience across all devices.
IMPACT
Creating a Unified Brand Platform
By consolidating the presence of Bridgeway’s multiple companies into a unified brand, it’s now easy to have a comprehensive view of the Bridgeway community. The new website establishes a digital platform for Bridgeway to grow. It captures the essence of the Bridgeway brand and allows the company to communicate more effectively with customers, employees, and potential partners.
235%
INCREASE IN WEBSITE USERS
128%
INCREASE IN ENGAGED SESSIONS
104%
INCREASE IN ORGANIC TRAFFIC
Work